Storm Damage Roofing & Insurance Claim Assistance
When hail, wind, or severe weather damages your roof, Roof Masters responds fast — documenting the damage, coordinating with your insurance adjuster, and completing the full restoration. Veteran-owned. IIERC certified. Serving the entire OH/KY/WV Tri-State area.
We Handle the Entire Storm Damage & Insurance Claim Process
The Ohio River Valley is one of the most storm-active regions in the country. Every spring and summer, severe hail and wind events sweep through Lawrence County, Cabell County, and Boyd County — stripping shingles, denting metal, cracking ridge caps, and leaving thousands of homeowners facing a damaged roof and a complex insurance claim they have no idea how to navigate. Roof Masters was built for exactly this situation.
Owner Jason Johnson has personally worked hundreds of storm damage claims across Ohio, Kentucky, and West Virginia. When you call us after a storm, we come out immediately, document every inch of the damage in the format your insurance adjuster requires, and communicate directly with the insurance company on your behalf. You focus on your family. We handle the claim.
The most important thing to know: Ohio homeowners typically have 30 to 365 days to file a storm damage claim. The longer you wait, the harder it becomes to prove the damage was storm-related. Call us at (606) 393-1650 as soon as possible after a storm event — a free inspection costs you nothing.
What’s Included
Most homeowners have never filed a storm damage claim. We have worked hundreds of them. We prepare the documentation, talk to the adjuster, and make sure you receive the full scope of coverage you are entitled to — not just what the first estimate offers.
After a major storm, every day matters. Water intrusion through a damaged roof causes interior damage that compounds fast. We prioritize emergency response calls and can tarp and secure your roof the same day for active situations.
Our insurance claim assistance is included at no additional charge. You pay your deductible — that is it. We handle the rest. We are paid when the work is done, not before.
Our Process
Jason personally inspects the roof, documents all damage with photos, and gives you an honest assessment of what the storm caused.
We prepare the damage documentation in the format your insurer requires and submit the claim or support your submission with complete evidence.
We meet with your adjuster on-site, walk them through the damage, and advocate for a full-scope estimate that covers all legitimate damage.
Once approved, we complete the full restoration — tear-off, decking inspection, new materials, and final walkthrough before we leave your property.
Trusted by Tri-State Homeowners
“Jason and his crew replaced our entire roof in one day. Professional, on time, cleaned up everything. The insurance process was seamless — they handled all the paperwork.”
“Called after a windstorm took off sections of our roof. Roof Masters were out within hours and had it tarped the same day. Replacement done within the week. Veteran-owned shows in how they operate.”
“Straight pricing, quality work, left the property spotless. Roof Masters gave us a fair estimate and finished on time. We have referred them to three neighbors already.”
Storm Damage & Insurance Claims FAQ
In most cases, yes. If your roof was damaged by hail, wind, ice, or a falling tree — all of which are common in the Ohio River Valley — your homeowner’s insurance policy covers the cost of repair or replacement minus your deductible. Roof Masters will help you determine if your damage qualifies and document it properly for your claim.
It varies by policy, but most homeowner’s insurance policies require you to report storm damage within 30 to 365 days of the event. The sooner you act, the stronger your claim. Over time, weather conditions can make it harder to prove damage was storm-related versus normal wear. Call us immediately after a storm for a free inspection.
No. You have the right to choose your own licensed, insured contractor. Your insurance company may recommend contractors, but you are not required to use them. Roof Masters is fully licensed and insured in Ohio, Kentucky, and West Virginia, and we work directly with all major insurance carriers.
This happens frequently. If the adjuster’s initial estimate does not cover the full scope of damage, we can submit a supplement — a formal request for additional coverage with supporting documentation. This is a normal part of the claims process, and we handle it on your behalf at no additional cost.
A free inspection costs you nothing. Our insurance claim assistance is included at no charge. You pay your insurance deductible — that is your only out-of-pocket cost in most cases. We are paid by your insurance company when the work is completed and approved.