This Privacy Policy explains how Roof Masters collects, uses, and protects information when you visit our website at https://www.roofmastersamerica.co. By using our website, you agree to the practices described below.
Who we are
Roof Masters is a roofing company serving homeowners and businesses in our service area. Our website address is https://www.roofmastersamerica.co. This policy applies to information collected through this website.
Information we collect
When you contact us or request an estimate through our website, we collect the details you choose to provide, such as your name, email address, phone number, property address, and any information you include in your message. We use this information to respond to your request and provide the services you ask about.
When you submit a form or leave a comment, we may also record technical information such as your IP address and browser user agent string to help protect the site from spam and abuse.
Comments
If you leave a comment on the site, we collect the data shown in the comment form, along with your IP address and browser user agent string, to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check whether you are using it. After your comment is approved, your profile picture is visible to the public alongside your comment.
Media
If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract location data from any images on the site.
Cookies
Our website uses cookies to help it function properly and to improve your experience. If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These are provided for your convenience so you do not have to fill in your details again when you leave another comment. These cookies last for one year.
If you visit our login page, we set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we also set several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen option cookies last for a year. If you select "Remember Me," your login persists for two weeks. When you log out, the login cookies are removed.
Embedded content from other websites
Pages on this site may include embedded content, such as videos, images, or articles. Embedded content from other websites behaves in the same way as if you had visited the other website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your activity if you have an account and are logged in to that website.
Analytics
We may use analytics tools to understand how visitors use our website, such as which pages are viewed and how people arrive at the site. This information is used in aggregate to help us improve our website and services, and it is not used to personally identify individual visitors.
Who we share your data with
We do not sell your personal information. We may share your information with trusted service providers who help us operate our website and respond to your requests, and only to the extent needed to perform those services. If you request a password reset, your IP address will be included in the reset email. We may also disclose information when required by law.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely so that we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users who register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time, except for their username. Website administrators can also see and edit that information. Information submitted through contact or estimate forms is kept only as long as needed to respond to your request and to maintain our business records.
What rights you have over your data
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include data we are required to keep for administrative, legal, or security purposes.
How we protect your data
We take reasonable measures to protect the information you share with us against loss, misuse, and unauthorized access. No method of transmission over the internet or electronic storage is completely secure, so while we work to safeguard your information, we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, so we encourage you to review it periodically.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us through our website and we will be glad to help.